Guidelines for Paperback Book Orders
All physical books purchased through Sword-In-Hand Publishing are handled and shipped by Amazon. Refunds, returns and exchanges are only valid for 30 days from the date of purchase. After the 30-day courtesy period, patrons are no longer eligible for these services. To initiate a return, first visit Amazon’s Online Return Center and request a return authorization from Sword-In-Hand Publishing. To learn more about these guidelines, please see Amazon’s A to Z Guarantee, or refer to Amazon’s Return and Refund policies. These guidelines do not apply to ebook purchases.
Guidelines for eBook Orders
All virtual, electronic books purchased through Sword-In-Hand Publishing are not eligible for return, refund, or exchange. If you are having technical issues, are unable to download or view your PDF file(s), or are encountering any other type of issue regarding your file(s), please contact Sword-In-Hand Publishing, describe the issue, and we will work as quickly as possible to resolve the matter. To email us, simply click the CONTACT button at the top of this page. If you are having trouble opening your PDF file(s), you may access your download with Adobe Acrobat’s free PDF reader found HERE. These guidelines do not apply to paperback purchases.